Feedback

Complaints

You can raise a concern with us directly. Unregistered providers still have to follow the NDIS Code of Conduct.

  1. Call 0451 921 941 or email admin@quantumcare.com.au and ask to speak with the person managing your supports.
  2. Tell us what happened, when, and what you would like us to do.
  3. We will acknowledge the complaint and respond during business hours.

You can also contact the NDIS Quality and Safeguards Commission. The Commission can receive complaints about registered and unregistered providers.

NDIS Commission contact